Privacy Policy

Effective Date: May 17, 2024

1. Introduction

Welcome to www.GetaBot.shop, a product of SharkDog Ltd ("we", "our", "us"). This Privacy Policy explains how we collect, use, and protect your personal data when you use our AI ChatBot services. We are committed to safeguarding your privacy and ensuring that your personal information is protected.

2. Data Controller

SharkDog Ltd is the data controller of the personal data collected through www.GetaBot.shop. SharkDog Ltd is registered in the UK with registration number SC484465. Companies House Statutory Filing Information.

3. Information We Collect

We may collect the following types of personal data:

- Contact Information: Name, email address, and phone number.

- Usage Data: Information about how you interact with our website and AI ChatBot services.

- Customer Data: Data provided to us through our AI ChatBots, which may be stored in our CRM system

4.Functional Information

We ask for and process the following information when you use the Services. This information is necessary for the adequate

performance of the contract between you and us. Without such information it is impossible to provide complete functionality of the Services and perform the requested services.

User Content(i. e. the text you enter into the message field and send to the Services, as well as any text, other content generated by AI via the Services). Subject to your compliance with certain rules and restrictions outlined in our Terms of Service, you may dispose of, use, share, otherwise exploit your User Content for your own purposes. However, any use of User Content is at your sole risk, i. e. you assume and bear all risks and responsibility associated with your use of User Content. It is your sole responsibility to ensure compliance with the applicable laws while using the User Content. Please note that we engage the third-party service provider - OpenAI, L.L.C. - for the purpose of processing and creation of AI-generated User Content. Please check Section IV to learn more about the privacy policy and practices of OpenAI, L.L.C.

Contact Information and other information you provide to us(name, e-mail address, as well as any other content) which you may fill in by yourself when you set up an account or profile on the Services or contact us via email or other means. We use such information to respond effectively to your inquiry, fulfill your requests, send you communications that you request and perform the requested services.Third-Party Account Login Data

We may provide you with the option to register and login using your third-party account details (like your Google, Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your third-party account service provider. The profile information we receive may vary depending on the third-party account service provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public on such third-party platform.

We will use the information we receive only for the purposes that are described in this Privacy Policy or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party account service provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps..

5. How We Use Your Data

We use your personal data to:

- Provide and manage our AI ChatBot services.

- Improve our services and website functionality.

- Communicate with you regarding support, updates, and promotional offers.

- Comply with legal obligations.

6. Data Sharing and Transfers

When you manifestly make your information become public, your consent is deemed to be made through your action and we no longer need further consent from you to the extent allowed by applicable laws.

Your personal data may be shared with:

- OpenAI: For the operation of our AI ChatBot services.

- Go High Level CRM: For storing and managing customer data.

- Legal Authorities: If required by law or to protect our legal rights.

We will share your information with third parties only in the ways that are described in this Privacy Policy.

We may disclose Personal Information to our affiliates, meaning an entity that controls, is controlled by, or is under common control with us. Our affiliates may use the Personal Information we share in a manner consistent with this Privacy Policy and any other applicable laws.

Please note that while integrating external services we choose third parties that can assure they apply all necessary technical and organizational measures to protect user personal data. However, we cannot guarantee the security of any information transmitted from us to any such third party. We are not responsible for any accidental loss or unauthorized access to your personal data through a fault of third parties.

We will not rent or sell your personal data to any third parties, but we may share your information from tools like cookies, log files, and device identifiers and location data, with third-party organizations that provide automatic data processing technologies for the Services. We do not control or influence these third parties’ tracking technologies or how they may be used.

We may also share certain information such as cookie data with third-party advertising partners. This information allows third-party ad networks, inter alia, to deliver targeted advertisements that they believe will be of most interest to you.

We may engage the following third-party service providers in order to provide us with necessary infrastructure for delivery and improvement of our services:

Firebase (Google LLC - User authentication, analytics and marketing service provider U.S.A. -

https://policies.google.com/privacy

https://firebase.google.com/support/privacy?hl=en

OpenAI, L.L.C.AI-generated content providerU.S.A.
https://openai.com/privacy/

To learn more information about applicable license terms with respect to User Content, visit https://openai.com/terms/

In case you want to learn more about the services and privacy options (including opt-out) please consult the correspondent websites and privacy policies.

Our Services may contain links to third-party websites/services or you may access the Services from a third-party site. We are not responsible for the privacy practices of these third-party sites or services linked to or from our Services, including the information or content contained within them.

We may disclose your personal information if it is needed for objective reasons, due to the public interest or in other unforeseen circumstances:

as required by law;

when we believe, in good faith, that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;

if we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via prominent notice in our Services of any change in ownership or your personal information usage, as well as any choices you may have regarding your personal information.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

You have the following rights regarding your personal data:

- Access: Request access to your personal data.

- Correction: Request correction of inaccurate or incomplete data.

- Deletion: Request deletion of your personal data.

- Objection: Object to the processing of your personal data.

- Restriction: Request restriction of processing your personal data.

- Data Portability: Request the transfer of your personal data to another organization.

10. International Data Transfers

As the UK is no longer part of the European Union, we ensure that any data transfers outside the UK are carried out in compliance with data protection laws to ensure your data is adequately protected.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Complaints

If you have any complaints about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

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SharkDog Ltd
Companies House Statutory Filing Information.

Email: [email protected]

Effective Date: May 17, 2024

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